Returns & Exchanges

At EMP Industrial, we are committed to providing high-performance gear that meets your athletic standards. If your equipment or apparel doesn't meet your expectations, you can return items in their original condition within 30 days of purchase.

Return Process

• 1.
  Initiate Your Request

  Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the unused gear in its original packaging, ensuring all tags and protective seals remain intact to qualify for a full refund.

• 3.
  Affix Shipping Label

  Download and print the prepaid shipping label provided via email and attach it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; once received at our warehouse, we will process your refund within 5-7 business days.